Parent Advocacy Services
Expert advocacy to help parents secure the right support and educational opportunities.
Service Description
Advocating for a child with Additional Learning Needs (ALN) or Special Educational Needs and Disabilities (SEND) can feel overwhelming. Meetings with schools, local authorities, and professionals are often filled with unfamiliar terminology and complex procedures. Many parents worry their concerns will not be taken seriously or that they lack the legal knowledge to ensure their child’s needs are met. Without the right guidance, families sometimes accept inadequate support, leading to long-term challenges in their child’s education. At JLW Consultancy, our Parent Advocacy Services give parents the confidence, knowledge, and tools to represent their child effectively. We help you prepare for crucial meetings, navigate legal requirements, and stand firm on your child’s rights. Our support includes: • Preparation for key meetings — helping parents clarify concerns, organise evidence, and plan clear talking points. • Coaching on communication and negotiation — ensuring parents can advocate firmly yet constructively. • Attendance at meetings — providing virtual or in-person support to strengthen your voice. • Protecting legal rights and entitlements — making sure schools and local authorities meet statutory duties. • Guidance on complaints, appeals, and dispute resolution — supporting parents if issues escalate. Frequently Asked Questions • What is parent advocacy? It ensures a child’s educational rights are protected and their needs properly supported. • How can I prepare for a school or authority meeting? We help organise documentation and practise effective communication. • Can someone attend meetings with me? Yes — we can join virtually or in person where possible. • What if my child’s needs are ignored? We guide you on gathering evidence and escalating concerns if necessary. • Are there legal protections for children with ALN/SEND? Yes — the ALN Code (Wales) and SEND Code of Practice (England) outline statutory responsibilities. • Can I request independent assessments? Absolutely — we help identify reputable professionals if school assessments fall short. • How do I know if advocacy is working? Together we track progress through meeting notes, agreed actions, and improvements in support. By offering specialist advocacy services, we empower parents to navigate complex education systems with confidence.
Contact Details
07902 810458
info@williamsconsultancygroup.com
71-75 Shelton Street, London, UK
Cancellation Policy JLW Consultancy – Booking Policy This policy explains how bookings, payments, cancellations, and rescheduling work for services provided by JLW Consultancy. By booking with us, you agree to the terms outlined below. 1. Making a Booking • All bookings must be made through our online booking system or by contacting JLW Consultancy directly. • Bookings are confirmed only once payment (or deposit, where applicable) has been received. • You will receive a confirmation email with details of your booking. 2. Payment • Full payment is required at the time of booking unless otherwise agreed in writing. • Payments are processed securely through our website. • Schools and organisations may request invoicing arrangements, subject to approval. 3. Cancellations by Clients • Cancellations made 7 or more days before the session will receive a full refund. • Cancellations made 3–6 days before the session will receive a 50% refund. • Cancellations made less than 48 hours before the session are non-refundable. 4. Rescheduling • You may reschedule your booking up to 48 hours before the session without charge. • Requests made less than 48 hours before will be treated as a cancellation. 5. No-Shows & Late Attendance • If you do not attend your session without notice, no refund will be given. • If you arrive late, the session will still end at the scheduled time. 6. Cancellations by JLW Consultancy • In the rare event that JLW Consultancy needs to cancel or reschedule, you will be offered either: • A full refund, or • An alternative date/time for your session. 7. Safeguarding & Conduct • When working with families and children, safeguarding is our highest priority. Parents/carers must be present for all sessions with children. • We reserve the right to refuse or end a session if conduct is inappropriate. 8. Liability • JLW Consultancy is not liable for any indirect loss, costs, or expenses arising from cancellations, rescheduling, or technical issues beyond our control.
