SEND & ALN Process Guidance
Clear, step-by-step guidance to help parents navigate Wales’ ALN process with confidence.
Service Description
The Additional Learning Needs (ALN) system is designed to give children and young people the right support when mainstream education alone isn’t enough. But for many families, understanding the process can feel daunting. Complex terminology, multiple assessment stages, and evolving legislation — especially with Wales’ transition from the SEN to ALN framework — often leave parents unsure of their rights and next steps. Without clear information, children may miss out on vital interventions, and parents can find themselves facing long delays or decisions that don’t meet their child’s needs. At JLW Consultancy, our ALN Process Guidance service makes the system transparent and manageable. Through flexible online consultations, we explain every stage of the ALN process and empower parents to secure the right support at the right time. We provide: • Step-by-step explanations of the ALN framework — including legal rights, terminology, and available provisions. • Guidance on requesting assessments and obtaining an IDP or EHCP — ensuring needs are formally recognised. • Support with school communication — helping parents present evidence and advocate effectively. • Advice on appeals and dispute resolution — giving families the confidence to challenge decisions when necessary. • Resources and practical strategies — so parents can navigate the process independently and with confidence. Frequently Asked Questions • What’s the difference between ALN and SEND? SEND applies in England, ALN in Wales — both outline rights to specialist support. • How do I know if my child needs ALN support? If they face ongoing learning, communication, or behavioural challenges beyond peers, an assessment may be appropriate. • What is an Individual Development Plan (IDP)? A legally binding plan that sets out the support and adaptations your child is entitled to. • How can I request an assessment? Submit a written request to the school or local authority with evidence of your child’s needs. • What if I disagree with a decision? You can challenge it through formal appeals or by requesting further assessments. • Can schools refuse support? Schools must provide appropriate interventions and follow statutory guidance — we explain how to ensure compliance.
Contact Details
07902 810458
info@williamsconsultancygroup.com
71-75 Shelton Street, London, UK
Cancellation Policy JLW Consultancy – Booking Policy This policy explains how bookings, payments, cancellations, and rescheduling work for services provided by JLW Consultancy. By booking with us, you agree to the terms outlined below. 1. Making a Booking • All bookings must be made through our online booking system or by contacting JLW Consultancy directly. • Bookings are confirmed only once payment (or deposit, where applicable) has been received. • You will receive a confirmation email with details of your booking. 2. Payment • Full payment is required at the time of booking unless otherwise agreed in writing. • Payments are processed securely through our website. • Schools and organisations may request invoicing arrangements, subject to approval. 3. Cancellations by Clients • Cancellations made 7 or more days before the session will receive a full refund. • Cancellations made 3–6 days before the session will receive a 50% refund. • Cancellations made less than 48 hours before the session are non-refundable. 4. Rescheduling • You may reschedule your booking up to 48 hours before the session without charge. • Requests made less than 48 hours before will be treated as a cancellation. 5. No-Shows & Late Attendance • If you do not attend your session without notice, no refund will be given. • If you arrive late, the session will still end at the scheduled time. 6. Cancellations by JLW Consultancy • In the rare event that JLW Consultancy needs to cancel or reschedule, you will be offered either: • A full refund, or • An alternative date/time for your session. 7. Safeguarding & Conduct • When working with families and children, safeguarding is our highest priority. Parents/carers must be present for all sessions with children. • We reserve the right to refuse or end a session if conduct is inappropriate. 8. Liability • JLW Consultancy is not liable for any indirect loss, costs, or expenses arising from cancellations, rescheduling, or technical issues beyond our control.
